Privacy Policy for InDeal
InDeal (“InDeal”, “we”, “our”, or “us”) is operated by Empite.
This Privacy Policy explains how InDeal collects, uses, stores, and protects your information when you use the InDeal web application, mobile applications, and related services (collectively, the “Service”).
By using InDeal, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
A. Account Information
When you create an account, we may collect:
- Name
- Email address
- Company or workspace name
- Profile image (if provided)
- Login credentials (encrypted)
B. CRM and Business Data
When you use InDeal, you may voluntarily provide or generate:
- Contacts, leads, and company records
- Deals, pipelines, and sales activity
- Notes, tasks, and communication history
- Email and calendar sync data (if connected)
- Call logs and recordings (if using integrated calling)
- Files, documents, and attachments uploaded to the Service
This information is used solely to provide CRM, sales tracking, and related business features.
C. Device and Usage Data
We may automatically collect:
- Device type and model
- Operating system version
- App or browser version
- Device identifiers
- Crash logs
- App interaction and feature usage data
- IP address
This helps us improve app performance and security.
D. Third-Party Integrations
If you choose to connect third-party services, InDeal may access data from:
- Email providers (e.g. Gmail, Outlook)
- Calendar services
- Communication tools (e.g. Twilio)
- Other CRM, productivity, or business tools you authorize
We only access data you explicitly authorize.
2. How We Use Your Information
We use your information to:
- Create and manage your account and workspace
- Provide CRM, pipeline, and sales management features
- Sync data across devices and integrations
- Generate insights, forecasts, and AI-powered suggestions
- Improve app performance and features
- Provide customer support
- Prevent fraud, abuse, and unauthorized access
- Meet legal and regulatory obligations
3. Data Sharing
We do not sell your personal data.
We may share information only with:
A. Service Providers
Trusted third-party providers that help us operate InDeal, such as:
- Cloud hosting providers
- Analytics providers
- Payment processors
- Authentication services
- Communication and telephony providers
These providers may only access data necessary to perform services for us.
B. Legal Compliance
We may disclose information if required by law or when necessary to:
- Comply with legal obligations
- Protect user safety
- Investigate fraud or security issues
- Protect our legal rights
4. Data Storage and Security
We use commercially reasonable administrative, technical, and organizational safeguards to protect your information.
However, no method of internet transmission or electronic storage is 100% secure.
5. Data Retention
We retain your data only as long as necessary to:
- Provide the Service
- Meet legal obligations
- Resolve disputes
- Enforce agreements
If you delete your account, we will delete or anonymize your personal information unless retention is legally required.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your data
- Restrict certain processing
- Withdraw consent where applicable
- Request a copy of your data
To exercise these rights, contact us using the details below.
7. Account Deletion
You may delete your InDeal account at any time:
- Through the in-app account settings, or
- By contacting us at hello@indeal.io
Upon verification, we will process your deletion request in accordance with applicable law.
8. Children's Privacy
InDeal is not intended for children under 13 years of age (or the minimum age required in your jurisdiction).
We do not knowingly collect personal information from children without appropriate parental consent.
If we become aware that a child has submitted personal data, we will delete it.
9. International Data Transfers
Your information may be stored and processed in countries where our infrastructure or service providers operate.
We take reasonable measures to ensure your data remains protected in accordance with applicable privacy laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
If significant changes are made, we may notify users through:
- In-app notifications
- Email notifications
- Updates within the Service
Your continued use of InDeal after updates constitutes acceptance of the revised Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy or your personal data, contact:
InDeal
Email: hello@indeal.io